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UgDocs
Hello UgDocs
Live status tracking on every job

Print, edit or create — tracked from upload to doorstep.

Upload a ready file or start from scratch, get an instant quote, and get your work printed or edited instantly then delivered (delivery terms may apply). Every order moves through the same open pipeline — no guessing where your job actually is.

No account needed — we'll text you a link to track your order and chat with us. Prefer an account?

Payment held in escrow until delivery Instant edits and previews / Express Services Mobile Money Payments and Cash supported
How it works

From upload to your hands, four checkpoints

Behind the scenes each order moves through a stricter state machine — this is the version you'll actually watch happen on your order page.

1Checkpoint 01

Upload & quote

Tell us what you need. Page count, color, and Express all feed a live price — no waiting on an email back.

Submitted → Priced
2Checkpoint 02

Instant & Express Services

Choose our Instant or Express service and get your printing job processed quickly, with priority handling for urgent orders.

Assigned
3Checkpoint 03

Work & proof

Editing or design jobs get a preview to approve first. Straight print jobs go right to print & ready.

Preview ready
4Checkpoint 04

Pickup or delivery

Collect it yourself or have it delivered — free within your local zone, a small fee beyond it.

Delivered
What you can order

Bring a file, or don't — we can start from nothing

Pricing

Clear tiers, picked by you

No hidden math — every rate is fixed and shown upfront, and you pick the one that fits your job.

Line 01

Pick your tier

Black & white or color, pickup or delivered, standard or bulk — every rate is listed on our pricing page before you order.

B&W from UGX 100/page · color from UGX 250/page
Line 02

Urgent / Express timing

Tell us how fast you need it — Urgent/Express or Standard — and we'll confirm the total with you directly.

Urgent / Express · Standard timing
Line 03

Free delivery, or pick up yourself

Delivery is included free on our delivered tiers — or pick up from our print partner for the lowest rate.

Pickup: lowest rate · Delivered: free delivery included
The fine print

A few papers worth reading

Short, straight answers — pinned like real notes across the desk.

Refunds & disputes

Not happy with the print?

Your payment sits in escrow until you confirm delivery. Flag a problem before then and the payout to the shop pauses automatically while it's sorted out.

File formats

What can I upload?

PDF, Word, and most common image formats. No file yet? Pick "create from scratch" and describe what you need instead.

Turnaround

How fast is fast?

Standard jobs run about two days. Mark an order Express or Instant for priority handling, for a clear percentage surcharge shown up front.

Print shops

Who actually prints it?

Only partner shops that pass a sample-print quality check get auto-matched to your order, so you're not gambling on an unknown printer.

Paying

How do I pay?

Mobile money or cash on pickup/delivery, both supported. Either way, funds are held until the job is actually marked done.

Why it's safe to pay upfront

Your money waits with us, until confirmed delivered

Payment is placed in escrow the moment you confirm your quote. The print shop only gets paid out once your order is actually marked delivered or picked up.

  • Only shops that have passed a sample-print quality check get auto-matched.
  • Every status change is logged — you can see exactly when it happened.
  • A dispute pauses the payout, not just the order.
Know the system

The UgDocs shelf

Everything about how orders, pricing, and escrow actually work — filed like a reference shelf, spine and all.

Vol. I Getting Started
Vol. I

Getting started

Upload a ready file or start from a brief and place your first order in under a minute — no account required.

Vol. II Pricing & Fees
Vol. II

Pricing & fees

Fixed per-page tiers for pickup or delivery, black & white or color, plus a volume plan for bigger jobs — all listed on our pricing page, no hidden math.

Vol. III Escrow & Trust
Vol. III

Escrow & trust

Your payment is held the moment you confirm a quote and only released to the shop once your order is marked delivered or picked up.

Vol. IV Delivery Zones
Vol. IV

Delivery zones

Delivery is included free on our delivered pricing tiers — or skip it entirely and pick up from our print partner yourself for the lowest rate.

Vol. V Staff & Roles
Vol. V

Staff & roles

Admin, Finance and Editor accounts are promoted manually, not self-signup — each sees only the dashboard it needs.

Running dispatch, finance or editing?

Staff accounts are promoted manually, not self-signup — if you've already been given access, just log in and you'll land on your dashboard.

Admin Finance Editor
Staff log in

Your next print job, tracked from the first upload.

No app to install, no call to place an order — just a form, a quote, and a docket you can watch move.

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